Shipping Policy
When you place an order on ELYTSTEP UK, it is processed by our fulfillment center within 2 to 5 working days. Then your tracking code will be updated within the next 5 business days.
|
Shipping method |
Regions |
Estimated Delivery Time |
Rates* |
|
Standard |
UK |
1-2 Weeks |
0£ |
| PLUS | UK |
|
|
|
Standard |
Rest of Europe** |
1-2 Weeks |
9£ |
|
PLUS |
|
1-2 Weeks |
|
|
Standard |
International*** |
2-3 Weeks |
|
| PLUS |
|
|
39£ |
Delivery takes an average of 1-3 weeks. In very exceptional cases (local poste strike, end-of-year celebrations, etc.), it may take a little longer. Either way, if your package doesn't arrive after 60 days, we'll send it back to you. Rest assured, this only happens in 0.01% of cases.
Please note: All orders placed after:
-February 7 are not guaranteed to be delivered before February 29.
-December 12th are not guaranteed to be delivered before December 25th.
Thank you for your understanding.
If the delay seems long to you, don't worry: your order is on its way to your home, or contact us on support@elytstep.com
Parcel tracking:
https://www.royalmail.com/track-your-item
https://www.evri.com/track-a-parcel
*Rates updated on: 09/03/2024
**Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
***International: United Arab Emirates, Australia, Canada, Switzerland, Norway, New Zealand, United States
